We have a dog-friendly plan. Dog that can stay with guest per room is limited to one small-breed dog whose weight is 10kg or less. We have terms and conditions for the dog-friendly plan which requires your signature for approval in advance.
Early check-in is possible based on availability. Late check-out is possible based on availability. Please let us know your request in advance. You can check-in late at night but please let the front desk know if you are checking in after 10:00 PM.
Please refrain from wearing tank tops, flip-flops and slippers.
Yes.
Drop-off 8:00 AM - 11:00 AM → Delivery 6:00PM
Drop-off 11:00AM- 5:00PM → Delivery 10:00AM next morning.
For more details regarding specific items and prices, please refer to the laundry slipplaced in the room.
All the restaurants except the bar on the top floor are children-friendly. CLOUDS Bar & Dining is children-friendly until 6pm but exclusive to adults after 6pm. Seala Brasserie and Lounge on 4F is the most popular restaurant among the families as there is a dedicated kids corner with kids menu.
6-14F, 17-26F and 29-33F are non-smoking floors.
If you prefer non-smoking rooms, please let us know at the time of booking. Please note that non-smoking rooms are based on availability.All the restaurants are non-smoking.
Cancellation made by two days prior to the booked date won’t be charged.
Cancellation on the previous day: 20% of room charge.
Cancellation on the day: 100% of room charge.
No-show: 100% of room charge.
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